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In order to purchase products from Camber Wines, please confirm that you are over 18 years old.

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SALES & DELIVERY

  • Please see delivery page for further information about delivery charges and areas of exemption.
  • Wine is a product and which is subject to vintage changes.  Whilst every effort will be made to supply the vintage ordered, in certain instances we reserve the right to supply an alternative vintage provided the quality is comparable and the cost is no greater to you.
  • In the event that a product is unavailable after an order is placed, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order.

AGE RESTRICTION

  • We won’t sell wine to anyone who isn’t 18 years old or over. By placing an order you confirm that you are at least 18 years old.
  • If you are buying a case of wine as a gift – the recipient must also be over 18 years old.
  • If our delivery drivers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately our delivery drivers will be unable to leave the wine.
  • Once the wine has been delivered, according to your original delivery instructions, it becomes the recipient’s responsibility. This does not affect your right to a replacement case if it is stolen.

DATA PROTECTION

  • By providing your details to camberwines.co.uk on our web site, you consent to camberwines.co.uk maintaining, recording, holding and using the information you give at the time of ordering to process your orders, to improve our service to you and inform you of promotions. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.
  • We take your privacy very seriously and will not pass your details to any third party without your permission, other than where we have to do so to get your wine to you, e.g. our delivery company. From time to time, camberwines.co.uk may send information about discounts, free stuff and personalised offers on wine and champagne, including many exclusive deals, unless you have told us not to do so by ticking the ‘opt out’ box.

CANCELLATIONS

  • You may cancel your order for any reason whatsoever at any time up to 7 working days from the day after the date you receive your wine, provided all of the bottles are unopened and intact and returned to us in good condition.
  • In order to cancel your order you must call us on 02392 755225, notify us by email on info@camberwines.co.uk.
  • We shall reimburse the price of the wine within 30 days from the date you notify us of the cancellation.

RETURNS

  • If some or all of the bottles of wine in a case are broken or spoiled when they are delivered you should notify us as soon as possible. You may choose either to return the whole case or just the affected bottles for a refund.
  • You must notify us of all wines which are due to be returned for any of the reasons above within 30 days from delivery of the wine. You can call us on 02392 755225 or notify us by email on info@camberwines.co.uk

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